Laundry locker: With a laundry locker inside the laundromat, the owners can offer full-service laundry without hiring and renovation. The customers can drop off their dirty laundry into it and have it cleaned, folded/hung, and returned back. So, instead of relying on the self-service revenue, a laundry locker may provide additional sales by catering to customers who prefer the convenience of not having to wait or have clothes that need to be cleaned by a professional.

Coinless payment system: It is a system that allows customers to pay using methods other than coins. It could include debit cards, credit cards, e-wallets, and bank transfers. As such, the payment process becomes more convenient for customers and reduces their need to carry the coins. As for laundromat owners, it’s easy to manage by removing the need to collect and count coins. In the meantime, improve the efficiency and cash flow of the business.

Laundry management system: The laundry management system uses cameras, sensors, and software to enable owners to monitor and manage the laundromat at a remote location. It works together with smart machines. It will collect the data from customer usage and display those data in the laundry management system. The owners can understand information about revenue tracking, machine usage, maintenance tracking, and security.

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Smart machines: Smart machines are washing machines and dryers installed with advanced technology to provide a better service to customers and business owners. Some features include machine diagnosis, remote monitoring, machine usage tracking, payment integration, and predictive maintenance. Overall, it offers the owners important data, detects and addresses issues, reduces downtime, and simplifies the payment process.

Mobile or web application: Mobile/ web applications can connect the customer with the coin laundry shop services. Customers can pay for their laundry online, track the washing status, and receive notifications when their laundry is ready. In addition, some laundromats even develop loyalty programs where customers can earn points, rewards, or discounts for their usage, making it more attractive for them to visit the laundromat.

Eco-friendly initiatives: There is a growing demand for environmental-friendly laundromats. Therefore, some laundromats are offering eco-friendly detergents and softener options for customers. Those cleaning products are made from biodegradable ingredients and produce fewer pollutants than conventional ones.

Service-oriented businesses: A service-oriented business means a coin laundry shop that offers beyond the DIY type of washing and drying. Instead, it provides additional services aimed at improving customer experience. For example, they may offer dry cleaning, alteration, wash and fold, pick up and delivery, and vending machines. With these additional services, laundromats can differentiate from their competitors while providing the customer with convenience and good value.

New business concepts: In recent years, there are some laundromats that have started new business concepts like the laundromat cafe (customers can enjoy a drink or a bite to eat while waiting for their laundry) and container laundry (repurpose shipping containers to do coin laundry business). As good locations are limited, coin laundry owners are finding different ways to set up their shops. For example, some found a way to operate inside gas stations and condos/ apartments.

2-in-1 washing and drying machine: A 2-in-1 machine combines washing and drying functions in a single unit. It saves space because it removes the need for two different pieces of equipment for washing and drying. Customers can save time with the washing and drying complete in one machine. Unlike their residential counterpart, the commercial one can handle larger loads and more frequent use. They also tend to be more durable and may feature more heavy-duty components like stainless steel drums and more powerful motors.

Inviting renovation design: The latest renovation in coin laundry shops mainly focuses on creating a modern, customer-friendly, and efficient customer experience. For example, provide a few self-service stations (a designated place for customers to do folding and ironing), comfortable seating with WIFI and entertainment options (like TV and magazines), and LED lighting to create a brighter place for a more inviting atmosphere in the shop.